Privacy Policy

Last updated: October 2026

Folkestone Dyslexia respects your privacy and is committed to protecting your personal information. This privacy policy explains what information we may collect, why we collect it and how it is used and protected.

Who we are

Folkestone Dyslexia provides dyslexia assessments and specialist tuition for children and young people.

For the purposes of UK data protection law, Folkestone Dyslexia is responsible for the personal information it collects and uses.

Contact:
phil@folkestonedyslexia.co.uk

Information we collect

Depending on how you contact or work with Folkestone Dyslexia, we may collect information including:

  • your name and contact details;

  • your child's name, age and relevant educational information;

  • information you provide when making an enquiry or arranging a consultation, assessment or tuition;

  • information provided by your child's school or other professionals, where appropriate;

  • information relating to your child's learning, development and educational needs;

  • assessment results, reports and records relating to tuition or assessment; and

  • basic technical information collected when you use this website, such as through cookies or website analytics.

We only collect information that is relevant to providing our services or responding to your enquiry.

How we use your information

We may use personal information to:

  • respond to enquiries and arrange consultations;

  • provide dyslexia assessments and specialist tuition;

  • communicate with parents and carers about their child's assessment or tuition;

  • prepare assessment reports and recommendations;

  • maintain appropriate professional and administrative records;

  • manage appointments, payments and other aspects of providing our services; and

  • operate and improve this website.

Our lawful basis for using your information

UK data protection law requires us to have a lawful basis for collecting and using personal information.

Depending on the circumstances, we may process information because it is necessary to provide a service you have asked us to provide, because we have a legitimate reason for doing so, because we are required to do so by law, or because you have given your consent.

Some information relating to a child's health, development or learning needs may require additional protection under data protection law. Where this applies, it will only be processed where there is an appropriate legal basis for doing so.

Sharing information

Personal information is not sold or shared for marketing purposes.

Where necessary and appropriate, information may be shared with other people or organisations involved in supporting your child, such as their school or another professional. This would normally be discussed with you beforehand.

We may also use trusted service providers to help operate the business and website, such as website hosting, email or administrative systems. These providers may process personal information on our behalf.

How long we keep your information

Personal information is kept only for as long as it is needed for the purpose for which it was collected and to meet any professional, legal or regulatory requirements.

Keeping your information secure

Reasonable steps are taken to protect personal information from loss, misuse, unauthorised access or disclosure. Access to personal information is limited to those who need it for legitimate professional or administrative purposes.

Cookies and website information

This website is built and hosted using Squarespace. The website may use cookies and similar technologies that are necessary for the site to function and, depending on the settings you choose, to understand how visitors use the website.

Where consent is required for non-essential cookies, you will be given the opportunity to choose whether to accept them.

Your rights

Under UK data protection law, you have rights relating to your personal information. Depending on the circumstances, these may include the right to ask for a copy of the information held about you, to have inaccurate information corrected, to request deletion or restriction of your information, or to object to certain ways in which it is used.

If you have any questions about your personal information or would like to exercise your rights, please contact Folkestone Dyslexia using the details above.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.